Delivery & Production
Delivery - The time it takes for you to receive your order after we have dispatched.
United Kingdom
Delivery is free on all orders.
Orders under £100.00 inc. VAT are sent on a 48-hour service by Royal Mail with proof of delivery. You can upgrade to a next day tracked service for an additional cost and you will see this option when you checkout.
Orders over £100.00 inc. VAT are sent on an anytime next day tracked service.
Express orders are sent on a next day tracked service with the option of a pre-10.30am delivery.
Free samples are sent by Royal Mail first class post.
International Orders
We deliver to most EU countries (see below) and the cost is calculated at checkout. Orders are sent Delivery Duty Paid by FedEx on a tracked service which will take between 5-7 days.
International Countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Latvia,
Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
Production - The time it takes us to print your order.
Standard Production - 6 days
We aim to dispatch your order in a maximum of 6 working days.
For example, if you placed an order on Monday, it would be dispatched on the following Monday. This is the maximum time it will take to dispatch your order and usually orders are dispatched quicker. If you have a deadline then please contact one of our team as we always try to help.
Express Production - 2 days
We dispatch your order in a maximum of 2 working days.
For example, if you placed your order on Monday it would be dispatched on Wednesday.
You have two delivery options:
1. Anytime next day tracked service
2. Pre 10.30am next day tracked service
The additional cost of this service will be shown when you checkout.
Express Production is available on selected materials and print ready artwork must be provided at the time of placing the order. Click here to see our express production materials.
Specialist Materials - Free
For certain specialist materials the production time can be a slightly longer and it may take up to a maximum of 12 working days for your order to be dispatched.
You will be informed of this before you place your order.
Click here to see our specialist production materials.
Custom Production
We offer several custom production options including:
- Express Production on specialist materials
- Custom roll or sheet set up
- Variable data
These options are only available by request so please call the Sticker Gizmo team on 01527 310 030 or email us at [email protected]
Any delay in providing or signing off your artwork can delay your order and you can learn more about our design and artwork process by clicking on the Free Artwork & Design button.
Artwork and Proofing
At the time of placing your order you have the choice of uploading or emailing your artwork.
There is also an option for reorders where we already have previously printed.
Proofing
All new orders with artwork we have not previously printed, and some reorders will need to be approved before we print.
You will get an email with a link to our automated proofing service which is quick and easy to use to approve or request changes.
Standard Production
You need to provide your artwork and approve your proof (if required) within 24 hours of placing your order. Any delay in doing this or if your artwork is not print ready may delay your order.
Express Production
Your print ready artwork must be supplied with your order before 1pm on the day of ordering (unless it is a reorder and we have your artwork). You will then receive a digital proof by email which must be signed off before 4pm.
Any delay in doing this or if your artwork is not print ready may delay your order.
Artwork Requirements
If you are providing artwork, then please refer to our detailed help document which you can download here
It is especially important that your artwork is of good enough quality otherwise your labels or stickers may be compromised. If we feel your artwork needs improving, we will contact you before we print and make any changes for free, but this may delay your order.
Design Changes
As part of our service, we can update existing designs for free once an order has been placed. However, we do have a fair use policy and reserve the right to charge if the design work is extensive.